Let doctors be doctors.
Patients self-serve, the AI preps the case, and the paperwork drafts itself — so clinicians spend their time on patients, not admin.
- Hosted in Australia
- Draft-first — clinician approves
- Works with your existing software
The problem
Clinicians trained for medicine. They spend their days on admin.
A large share of a clinician's day goes to history-taking, typing notes, writing letters and chasing forms — much of it after hours. Meanwhile the front desk is stretched thin keying in the same details by hand. The work is necessary; the way we do it isn't.
The note tax
Documentation, letters and coding eat into clinical time and spill into evenings — the "pyjama time" that drives burnout and shortens careers.
An overloaded front desk
Reception re-keys history, IDs, consents and payments by hand. It's slow, error-prone and one of the costliest, hardest-to-staff parts of a practice.
A patchwork of point tools
Scribes do notes, separate tools do intake or check-in. Nothing joins the whole journey up — so staff stitch the gaps together by hand.
Clera doesn't add another tool to the pile. It connects the whole patient journey end-to-end and sits on top of the systems you already run.
How it works
From QR code to signed-off note — one continuous flow
The patient does the data entry. The AI does the prep and the paperwork. The clinician does the medicine.
Patient scans & self-checks-in
A QR code on the letter, SMS or front door. They give history, symptoms, photos, consent and payment — in their own time, before they arrive.
AI structures & summarises the case
It structures the intake, flags what matters, and assembles a clean clinical picture — ready for the clinician before the consult starts.
Doctor gets a consult-ready summary
They walk in to a briefed patient and suggested next steps — and simply consult. An ambient scribe drafts the note live as they talk.
Notes, letters & billing auto-draft
The consult note, GP letter, MBS billing items and recalls are drafted automatically — ready for one-tap approval. Nothing is final until the clinician signs.
It writes back into your software
Approved notes, letters, codes and recalls flow straight into the practice or hospital system you already use. No new screen to live in.
Specialty-agnostic by design. The same engine runs dermatology, general practice or a hospital clinic — the specialty and setting are just configuration.
What it frees up
Free the doctor. Free up the front desk.
Two shifts happen at once: clinicians get their time back, and the front desk stops being a data-entry desk — it becomes an exception desk.
Free the doctor
No history-taking. No typing. No after-hours paperwork. The clinician walks into a prepared consult and spends the visit on the patient.
- More time per patient, or capacity for more patients
- Notes and letters done by the time the patient leaves
- Eyes on the patient, not the keyboard
- The evening admin pile, gone
Free up the front desk
Self-service QR check-in, intake and payment mean reception no longer keys in the same details for every patient, all day.
- Patients arrive already checked in and paid
- Far less manual data entry and re-keying error
- Reception freed for the patients who need a person
- Shorter waits, calmer waiting rooms
After the visit
Nothing falls through. Every dollar you earned, captured.
The work doesn't stop when the patient leaves. Results come back, items go unbilled, referrals pile up. Clera keeps the loop closed — surfacing what needs a clinician's eye and drafting the next step, never deciding for you.
Each of these is administrative support: it organises, surfaces and drafts for a person to approve. It does not diagnose, score acuity, or read a medical image.
Results & recalls, closed-loop
Every ordered test, scan and biopsy is tracked to its result — so nothing quietly goes unactioned.
- When a result is back and flagged abnormal by the lab but nobody has actioned it, Clera surfaces it.
- It drafts the recall and the next step for one-tap approval. It surfaces the lab's flag — it doesn't diagnose.
- The clinician decides; nothing is sent without a sign-off.
Bill correctly, capture every item
Australian practices commonly under-bill for work they've genuinely done. Clera helps you recover what you legitimately earned.
- It spots documented work that wasn't billed and suggests the right MBS item as a candidate.
- Each suggestion comes with its rationale, for one-tap approval — never auto-submitted.
- Bill correctly for what's documented. Prevent leakage — never upcode.
Referral worklist, sorted by urgency
The inbound referral pile, ordered so the patients the referrer marked urgent surface first.
- It orders the worklist by the referrer's already-stated urgency and shows why — the referral's own words.
- A clinician or staffer confirms the order; it organises and surfaces, that's all.
- It never scores clinical acuity and never reads or ranks the image.
Works with what you already use
We wrap around your practice — nothing gets ripped out.
Clera sits on top of the clinical record, claiming and messaging rails you already run. You keep your system of record; we add the layer that does the prep and the paperwork.
Plugs into your stack
Your clinical record (PMS)
The system that holds the chart — we read from it and, where supported, write approved letters and documents back.
- Genie / Gentu — the clean path; letters write straight into correspondence.
- Best Practice — read, plus letters and documents in, via Halo Connect.
- Cliniko / Halaxy / MediRecords — cloud-native, the easiest to connect.
- MedicalDirector / Zedmed — supported via a read connection.
The rails
The referral, claiming, payment and results channels your practice runs on every day.
- HealthLink & Medical Objects — referrals and letters.
- Medicare Web Services / PRODA + ECLIPSE — claiming.
- Tyro Health / HICAPS — payments.
- Pathology & imaging results — into the results loop.
The patient front-end (ours)
The self-service layer patients use before they arrive — the one new piece, and it's ours to run.
- QR self-service intake — history and details, in their own time.
- Guided photos — captured to the standard the clinician needs.
- Consent & payment — handled up front, before the visit.
How onboarding works
A staged path, lowest-risk first: read before write, see the value before anything touches a chart, and drafting stays draft-first throughout.
Discovery
A quick call; which PMS you run sets the path.
Connect (read-only)
Authorise a read connection (1–2 days). Nothing writes yet — low risk.
See your own data
We run the prep on your real records, so you see the value before anything touches the chart.
Switch on patient self-service
Your QR intake link goes live; patients self-check-in. No staff training needed.
Turn on drafting (draft-first)
Consult-ready prep plus draft notes, letters and MBS item candidates appear for one-tap approval.
Go live & measure
Minutes saved, drafts accepted, MBS items recovered, results-loop closed.
The first practice on a new PMS is real integration work; every practice after that connects in days.
For every specialty & setting
One platform. Configured to fit how you work.
Clera is horizontal by design — the same engine, adapted to the specialty and the place it runs in.
Solo specialist rooms
A dermatologist or single-clinician practice gets enterprise-grade intake, scribing and paperwork without an enterprise-grade back office.
Multi-site practices
Consistent intake and documentation across every location and clinician, with the workflow tuned per site and per discipline.
Hospital departments
Outpatient and clinic departments run the same end-to-end flow, configured to the unit's specialty, forms and systems.
Security & trust
Built for clinical reality, not just demos.
Healthcare data is sensitive and the clinician carries the responsibility. Clera is designed around both from the start.
Your data stays in Australia
Hosted in Australia, on infrastructure built for the privacy expectations of Australian healthcare.
Draft-first, human-approved
Clera prepares and drafts; the clinician reviews and approves. Nothing is finalised or sent without a person signing off.
Not a diagnostic device
Clera supports the clinician's workflow and judgement. It does not diagnose and is not a substitute for clinical decision-making.
Fits your existing systems
Clera sits on top of the practice or hospital software you already run and writes back into it — no rip-and-replace.
Your data, your choice
Hosted in Australia by default — sovereign on request.
Three ways to run Clera, all in Australia. Pick the one that fits your governance, not the one that sounds the most impressive.
Under Australian privacy law, "sovereign" means hosted in Australia with no overseas access — not a box in your building. So our cloud is genuinely safe; on-prem is a choice, not a requirement.
Managed AU Cloud
Recommended for most. Everything runs in Australia and your data never leaves the country.
- Runs in AWS Sydney / Azure Australia East — data stays onshore.
- AI models run on Australian GPUs — open-weight models for anything with patient data.
- An AU-region frontier model only for the hardest, de-identified reasoning.
- Simplest, always up to date, lowest cost.
Private AU Cloud
For larger groups. A dedicated Australian tenancy with stricter isolation — still fully managed.
- A dedicated Australian tenancy, isolated from other customers.
- Customer-managed encryption keys.
- Stricter isolation, still fully managed by us.
- Still in Australia, end to end.
On-prem GPU — "Sovereign"
Optional. A local GPU appliance in your rooms, so patient data physically never leaves the building.
- Open-weight models run on-site, on your own appliance.
- For public hospitals, government, or a contractual requirement.
- A premium option — powerful, but more to run.
- Not needed for compliance — a choice, not a requirement.
Founded by
A practising doctor and a builder, in partnership.
Clera is built by people who feel both sides of the problem — the clinic floor and the codebase.
Dr — Clinical co-founder
Practising dermatologist
Brings the realities of the consult room and the front desk — and keeps Clera honest about what clinicians actually need. (Placeholder name.)
Technical co-founder
Builder & platform engineer
Builds the specialty-agnostic engine end-to-end, with privacy, reliability and draft-first safety designed in. (Placeholder name.)
Bootstrapping, 50/50, and building shoulder-to-shoulder with the clinicians who'll use it.
Book a demo
See the whole journey run end-to-end.
We'll walk your practice or department through a live patient flow — QR check-in to signed-off note — and show how it fits the systems you already use.
Australia-based · Draft-first · Not a diagnostic device